Terms & Conditions

Effective Date: [25/07?2026]

Welcome to Alpha Core Fitness (“Company”, “we”, “us”, or “our”). These Terms & Conditions govern your access to and use of our website www.georgecore.shop (“Website”) and the purchase of our products and services, including gym products, fitness accessories, sports nutrition/supplements, gym equipment, gym clothing/merchandise, and online gym memberships.

By accessing our Website, creating an account, purchasing products, or subscribing to our services, you agree to be legally bound by these Terms & Conditions. Please read them carefully before using our Website.

1. Business Information

Business Name: Alpha Core Fitness
Legal Entity: Registered Company
Website: www.georgecore.shop

Registered Address:
[Insert Registered Business Address]

Customer Support Email:
Immortalgeorge08@gmail.com

Customer Support Phone:
6382929738

Customer Support Availability:
24/7 Support

GST Registration:
GST Registered
GSTIN: [Insert GSTIN]

2. About Our Services

Alpha Core Fitness operates an online store providing:

  • Gym equipment
  • Fitness accessories
  • Sports nutrition and supplements
  • Gym clothing and merchandise
  • Online gym memberships

Customers may purchase products and gym memberships through our Website.

3. Eligibility to Use the Website

By using this Website, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • Users of all ages may access the Website; however, parental permission may be required for minors where applicable.
  • You will provide accurate and complete information while creating an account or placing orders.

We reserve the right to restrict access to users who violate these Terms & Conditions.

4. User Accounts

Customers are required to create an account to access certain Website features.

You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Providing accurate account information.
  • All activities performed through your account.

You must immediately notify us if you suspect unauthorized access to your account.

5. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and availability information are accurate.

However:

  • Product colours, appearance, and packaging may vary slightly.
  • Product availability may change without prior notice.
  • We do not guarantee that all information displayed will always be error-free.

6. Pricing and Taxes

All product and membership prices displayed on the Website are subject to applicable taxes.

GST and other applicable government charges will be applied where required.

Prices may be changed at any time without prior notice.

7. Payment Terms

We accept the following payment methods:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Bank Transfer
  • Cash on Delivery (COD)

Payments are processed through secure payment systems. Alpha Core Fitness does not directly store complete payment card information.

8. Order Placement and Acceptance

Once an order is placed successfully:

  • The order is confirmed immediately.
  • Customers are responsible for providing accurate delivery details.
  • We reserve the right to cancel orders in cases of suspected fraud, incorrect pricing, payment issues, or legal restrictions.

9. Shipping and Delivery Policy

We provide delivery across India.

Shipping charges:

  • Shipping charges apply and will be calculated during checkout.

Estimated delivery time:

7–14 business days

Delivery timelines may vary due to:

  • Courier delays
  • Weather conditions
  • Government restrictions
  • Unforeseen circumstances

Alpha Core Fitness is not responsible for delays caused by third-party logistics providers.

10. Cancellation Policy

Orders cannot be cancelled after confirmation.

By placing an order, customers acknowledge and agree that:

  • No cancellation requests will be accepted after order confirmation.
  • Orders are processed immediately after confirmation.

11. Return Policy

Alpha Core Fitness follows a No Return Policy.

Products once delivered cannot be returned except in cases approved under our damaged or defective product policy.

12. Refund Policy

Alpha Core Fitness follows a No Refund Policy.

Refunds will not be provided for:

  • Change of mind purchases
  • Incorrect product selection by customers
  • Products no longer required
  • Customer dissatisfaction where products are delivered correctly

Exceptions may apply only for approved cases involving damaged, defective, or incorrect products.

13. Damaged, Defective, or Incorrect Products

If a customer receives:

  • Damaged products
  • Defective products
  • Incorrect products

they must contact customer support with relevant proof, including photographs or videos where required.

After verification, Alpha Core Fitness may provide:

  • Replacement of the product, or
  • Refund approval in eligible cases

The final decision will be made after review of the submitted evidence.

14. Non-Returnable Products

Certain products cannot be returned due to hygiene and safety reasons.

Non-returnable items include:

  • Hygiene-related products

Opened, used, or tampered products may not qualify for replacement or refund.

15. Warranty Policy

Certain products may include warranty coverage.

Warranty:

  • Manufacturer warranty applies where provided.
  • Warranty claims are subject to manufacturer terms and conditions.
  • Alpha Core Fitness is not responsible for warranty decisions made by manufacturers.

16. Gym Membership Terms

Customers may purchase gym memberships online through our Website.

Membership terms:

  • Multiple membership durations are available.
  • Memberships may automatically renew.
  • Customers authorize recurring payments where applicable.
  • Customers are responsible for maintaining valid payment details.

Membership access may be suspended for:

  • Payment failures
  • Misuse of membership benefits
  • Violation of applicable rules

17. Promotions and Discounts

Currently, Alpha Core Fitness does not offer promotions, coupons, gift cards, or discount programs.

If promotional offers are introduced in the future, separate terms may apply.

18. Customer Reviews and User Content

Customers may submit reviews and feedback on our Website.

By submitting content, you confirm that:

  • Your content is truthful and lawful.
  • You own the rights to the submitted content.
  • Your content does not contain illegal, offensive, or misleading information.

We reserve the right to remove content that violates these Terms.

19. Acceptable Use

Users agree not to:

  • Provide false information.
  • Create fraudulent accounts.
  • Attempt unauthorized access.
  • Interfere with Website operations.
  • Use the Website for unlawful activities.

20. Intellectual Property Rights

All Website content, including:

  • Logos
  • Brand names
  • Images
  • Text
  • Designs
  • Graphics

belongs to Alpha Core Fitness unless otherwise stated.

You may not copy, reproduce, distribute, or use our intellectual property without written permission.

21. Privacy and Data Protection

Your personal information is collected and processed according to our Privacy Policy.

We may collect:

  • Account information
  • Order information
  • Payment-related information through payment providers

We use analytics tools such as Google Analytics to improve Website performance and user experience.

22. Cookies

Our Website may use cookies and similar technologies to:

  • Improve Website functionality
  • Analyse Website usage
  • Enhance customer experience

By using our Website, you consent to the use of cookies as described in our Privacy Policy.

23. Third-Party Services

Payments and analytics may involve third-party providers.

While we take reasonable care in selecting service providers, Alpha Core Fitness is not responsible for failures, errors, or policies of third-party services.

24. Disclaimer of Warranties

We provide our Website and services on an “as available” basis.

We do not guarantee:

  • Continuous Website availability
  • Error-free operation
  • That products will meet every individual expectation

25. Limitation of Liability

To the maximum extent permitted by law, Alpha Core Fitness shall not be liable for:

  • Indirect damages
  • Loss of profits
  • Business interruption
  • Unauthorised account access caused by user negligence

Our liability shall be limited to the value of the product or service purchased by the customer.

26. Indemnification

You agree to indemnify and protect Alpha Core Fitness from claims, damages, losses, and expenses arising from:

  • Violation of these Terms
  • Misuse of the Website
  • Violation of applicable laws

27. Force Majeure

Alpha Core Fitness shall not be responsible for delays or failures caused by events beyond reasonable control, including:

  • Natural disasters
  • Government restrictions
  • Technical failures
  • Transportation disruptions
  • Other unforeseen events

28. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time.

Changes will be communicated through appropriate notice methods.

Continued use of the Website after updates means you accept the revised Terms.

29. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted according to the laws of India.

Any disputes shall first be addressed through customer support.

If the dispute cannot be resolved, legal proceedings shall be subject to the jurisdiction of the courts located at:

[Registered Business Address Jurisdiction]

30. Grievance Handling

Customer grievances will be handled by the business owner until a designated Grievance Officer is appointed.

Grievance Officer Details:
Name: [To Be Updated]
Email: [To Be Updated]
Phone: [To Be Updated]
Address: [To Be Updated]

31. Contact Us

For questions regarding these Terms & Conditions, please contact:

Alpha Core Fitness

Email: Immortalgeorge08@gmail.com
Phone: 6382929738

Address:
[4/135, west street, sokkankudieruppu, thoothukudi]

By using this Website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.